FAQ/Prices

3. Is there an extra cost for more than one signature?

_{Card prices include up to 2 signatures. Each additional signature will be 3 cents each per card signed.}

4. Can I use my own photos for the images for the front of the cards and my own logo on the back of the cards?

Yes. Using your own images and logos is a great way to personalize your card to your specific business or industry. A $10.00 one-time customization fee is charged per card customized. Contact us for more details.

5. What are your billing procedures?

We accept credit cards, checks or money orders. Orders will not be processed until the check or money order clears the bank.

Credit cards will be processed by the following schedule:

1. 3 yr. Follow-up Campaign orders will be charged at the time of submission.

2. Birthday Campaign orders will be processed and charged around the 9th day of the month prior to the scheduled birth dates. (For example, all August birthdays will be charged July 9th to ensure timely processing and delivery.)

3. Sphere Mailing Campaign orders will be charged at the time of final approval.

4. Individual Card orders will be charged at the time of final approval.

5.  Customized Card Template orders will be charged at the time of submission.

 How do your campaigns work?

You select which campaigns best fit your needs. You choose the cards and messages from our card albums to match your personality, provide client names and addresses and decide on the frequency. We do the rest. Your clients will receive your cards, with your message, on the dates that you've preselected depending on which campaign you have chosen. You receive monthly reports for your records.  Each card includes your hand-signature, your business card (if supplied) and commemorative stamp.

For more detailed information on each of our campaigns see "Our Services".

7. Why use a greeting card program?

Greeting cards are a unique and powerful way to “stay in touch” and build loyalty with your clients. Personalized greeting cards are not perceived as “junk mail.” On the contrary, greeting cards will set you apart from your competition in a positive way. Your clients will notice and appreciate the difference and you will notice an increase in your repeat and referral business.

8. What kind of results can I expect?

Most users experience measurable increases in client loyalty, retention, repeat business and referrals. In many industries, the net increase from a single repeat customer or referral far exceeds the cost of the entire program for years to come.

9. What if I need to make changes to my list?

You can make changes on this website in the "Members Area" or simply notify us by phone, fax or email.  We’ll automatically apply the changes to your very next mailing. Also, prior to each mailing, you can request to have us send you a copy of your list in time to make any changes that may be required. Your return address is on the envelopes of your mailings so you will receive all undeliverable cards.  Client Link is not responsible for inaccurate addresses provided by our customers.

10. Will I receive notices about my mailings?

Yes.

• At the 1st of each month, you will receive an account summary.

• On or around the 10th of each month, you will receive one or more of the following, depending on the campaigns and programs you are doing: *New Client Report, *Mailings Report,  *and/or Birthday Report.

11. Will my client’s names & addresses be sold to any third parties?

Absolutely Not!  Client Link, Inc. respects you and your clients’ privacy and confidentiality of personal information.  Information shared with Client Link, Inc. will only be used for you and is stored on a secure, proprietary system and will not be distributed to any third parties.
(see our Data Privacy & Security Policy)